Account and Billing FAQs

What features can I access after I enter my 4-digit Customer Code (4-digit Security Code)?


After you provide your 4-digit Customer Code (4-digit Security Code), you will have unlimited access to My Account, including these features:

Overview tab – view and pay your bill, manage appointments and view current services and equipment.

My Profile tab – edit your profile and manage users.

My TV tab – View TV listings and featured On Demand programming.

My Internet tab – view usage details, take a speed test, view subscriber benefits and view primary email address.

My Phone tab - view outbound call history and access VoiceZone® to manage phone settings.

Chat – Get live help from a representative.