Account and Billing FAQs

Can I change the email address associated with my TWC ID?

Yes, you can change your email address at any time:

  1. Sign in to My Account.
  2. On the My Profile tab, click Edit next to your email address.
  3. Enter your new email address.
  4. We'll send a confirmation message to the email address you provide.
  5. Click the link in the email to complete the change.