Account and Billing FAQs

Can I set up a TWC ID for other members of my household?


Yes. If you are the Primary Account Holder, you can create up to four (4) additional users within My Account. You can create 2 types of users:

An Account Partner can access all of your account features and tools, including online bill pay and managing users. Note: You can only create one Account Partner.

Users can access specific features including TWC TV®, VoiceZone® and Call History. You can add or remove access to features at any time.

*Not all products and features are available in all areas.