Account and Billing FAQs

Can I change my TWC ID password?

Yes. To change your password, sign in to My Account. On the My Profile tab, click Edit next to your encrypted password.

Your password must:
• Be between 8 and 16 characters in length
• Contain only letters and numbers
• Include at least one number
• Not match your username
• Not repeat the same character 3 times in a row