Account and Billing FAQs

Can I program my DVR to record shows from within My Account?

Yes. On the My TV tab, view your scheduled recordings or click Manage Recordings to access your currently scheduled recordings or to record a new program or series.

You can:

  • Search for programs to record
  • View a list of scheduled recordings and make changes
  • View a selection of live TV channels when you are at home

To receive all services, TV, remote and lease of a digital set-top box are required. Some services are not available to CableCARD™ customers. HD set-top box and HDTV set required for HD service. Not all equipment supports all services. DVR service is an optional service available for an incremental charge. All services may not be available in all areas. The ability to manage your DVR may not be available on all mobile devices. Subject to change without notice. Some restrictions apply.