Account and Billing FAQs

Why do I need to re-register my Spectrum username?

Spectrum is committed to providing you with the very best products, at the very best value. We are planning to add even more advanced Spectrum services in your area – including fast Internet and reliable Voice service. These services will be in your area soon, and come with all the benefits of being a Spectrum TV customer, like never being locked into a contract.

With these changes, you'll need to create a new Spectrum username and password. In order to do so:

  1. Register your new username
    • You'll need the ZIP code and phone number associated with your account.
    • If you're registering away from home, you'll need personal information, such as the last 4 digits of your Social Security number, your date of birth or last amount paid.
    • Learn more.
  2. You'll also need to clear the cache on your browser, so that you can use your new sign-in information