Account and Billing FAQs

How do I view my billing history on the My TWC® app?


Click the Billing icon on the My TWC® app home page and open your Billing Account Summary Information page. Next, click the icon next to Last Payment to open your payment history page.

You can also access billing history by selecting Previous Statement. On this page you can select the payment period that you would like to review in PDF format.

One final way is to click Recent Activity from the bottom of the Summary page, which allows you to view all the recent transactions on your account in real-time.

My Spectrum appNote: We’re currently working to make the new My Spectrum app available to customers in the former Time Warner Cable service area. For now, continue to use the My TWC® app. When the new My Spectrum app is ready, you’ll get an onscreen notice when you sign in.