Internet FAQs

What are the minimum system requirements to use your Internet service?


PC

  • Operating system: Windows 7 or later
  • Network Capability:
    • A wired connection requires a Cat 5e or higher Ethernet cable. Use a wired connection to test your Internet speed.
    • WiFi requires an 802.11 N router for speeds up to 300 Mbps. Speeds higher than 300 Mbps require an 802.11 AC router.
    • 1,000 Mbps (1 Gbps) full duplex Network Interface Card (NIC).
  • Browser: Newest version of Google Chrome, Mozilla Firefox, Internet Explorer or Microsoft Edge

Mac

  • Operating system: OS X 10.6 or a later version of MacOS
  • Network Capability:
    • A wired connection requires a Cat 5e or higher Ethernet cable. Use a wired connection to test your Internet speed.
    • WiFi requires an 802.11 N router for speeds up to 300 Mbps. Speeds higher than 300 Mbps require an 802.11 AC router.
    • 1,000 Mbps (1 Gbps) full duplex Network Interface Card (NIC).
  • Browser: Newest version of Safari, Google Chrome or Mozilla Firefox