Internet FAQs

How can I obtain my Modem ID (MAC Address)?


Every modem is uniquely identified by its Modem ID (MAC), which typically can be found on the bottom of the modem along with the serial number. Typically, it will appear after the letters MAC or EA (e.g., MAC 00-12-ab-34-cd-5e). Some Motorola modems may have only a Serial Number (e.g., SN 8386848). If you cannot find the Modem ID, please check the manufacturer's user guide.