Internet FAQs

Why are you charging me an Internet Modem Lease charge and a Home WiFi monthly service charge?

The Internet Modem Lease charge is specifically for the device that brings Internet connectivity into your home. The Home WiFi monthly service charge is an optional monthly service that allows you to connect multiple devices within your home to the Internet via the modem. The solution in your home may in fact use the same equipment to provide your Internet access, and share that access with additional devices in your home. So, the monthly lease charge is for the equipment, and the Home Networking monthly service charge is for the service that allows you to connect multiple devices.