Internet FAQs

My computer is sending out spam. How do I block outbound port 25 traffic?

In the event that your computer is suspected of being infected and sending out spam, a filter may be placed on your cable modem to block outbound port 25 traffic not destined for the TWC Mail servers. This is done to help you stay online and to limit the amount of spam that is sent out while your computer is being cleaned. 


To send e-mail outside of the TWC Mail servers, you will need to reset your connections from port 25 to port 587.