Phishing is an attempt to acquire confidential information — like usernames, passwords and credit or debit card details — by pretending to be a real company. Unfortunately, cybercriminals can be quite sophisticated and often do a good job of tricking people into sharing their personal information. They purposely copy the look of a major company’s advertising or website to make their fraudulent emails look legitimate.
Important! Time Warner Cable will never ask for billing or password information by phone or email.
Three ways to spot phishing emails:
If you ever think you have received a fraudulent email from Time Warner Cable, forward a copy of the email to email@example.com so we can investigate.