Internet FAQs

Why can’t I access the Speed Test?

You must be a Time Warner Cable Internet Customer.
To make the Speed Test as effective as possible, access has been restricted to our Time Warner Cable Internet customer accounts.

You must be connected to your Time Warner Cable Internet account.
You will not be able to access the Speed Test unless you are on your Internet account at home. For example, if you are connecting from AOL, work, a friend's home or any place other than your Time Warner Cable Internet access point you will not be able to connect to the Speed Test.