Internet FAQs

How do I connect to the TWC WiFi® Hotspot network from the WiFi Finder app?

To connect, you'll need to make sure the WiFi feature on your mobile device is turned on and that you are near a TWC WiFi®, TWCWiFi-Passpoint or CableWiFi® Hotspot. You can locate these hotspots using the WiFi Finder app map.

If you are using an Android™ or iOS device:

  1. Download and open the TWC WiFi Finder app.
  2. Sign in using your TWC ID and password.
  3. Agree to install the TWCWiFi-Passpoint profile when requested.

Once you sign in to one of these networks for the first time, your device should automatically connect to hotspots any time you are within range and your WiFi feature is turned on. By selecting TWCWiFi-Passpoint, you will also automatically roam to Boingo Hotspots when in range. You may be asked to sign in again periodically to verify your customer status.