Internet FAQs

How do I request a hotspot?

You can use the WiFi Finder app to initiate a request for a TWC WiFi® Hotspot at your current location.

Tap the Request button in the menu. Once on the Request a Hotspot screen, indicate whether your location is indoor (e.g. at a place of business) or outdoor (in a park, on a street, etc.). When you tap on the Yes, please add… button, the WiFi Finder app will submit your request.

Your request will help us build out our WiFi network where our customers need it the most.