Internet FAQs

How do I connect a registered device to the TWC WiFi® network?


Once you have registered a device, you will need to be within range of a TWC WiFi® Hotspot in order to connect the first time. You can locate TWC WiFi® Hotspots using the free WiFi Finder app or the TWC WiFi® Coverage Map. Once within range of a TWC WiFi® Hotspot, select the TWCWiFi network. Because you have registered your device you will automatically connect and will not be prompted to sign in. If you prefer to connect to CableWiFi you may have to enter your TWC ID and password to connect. If you prefer to connect to TWCWiFi-Passpoint, you will be prompted to enter your TWC ID and password to connect.