Internet FAQs

How does the Free Trial work?


The Free Trial begins when you first access the network on the device on which you made the request. If you disconnect before your time has expired, you may reconnect on the same device and use the remaining free time as specified. If you still want access at the end of the Free Trial period you can purchase an Access Pass. If you always want free access to TWC WiFi Hotspots, sign-up for TWC Internet service at home with a minimum of Standard or Extreme speed tier.