Phone FAQs

Are there extra charges or fees associated with Phone service?

Yes. In addition to our Phone service's low monthly price for unlimited local, in-state and long distance calling throughout the U.S., Canada, Mexico, China, Hong Kong, India, the 28 European Union countries*, Norway and U.S. territories (Puerto Rico, U.S. Virgin Islands, North Marianas/Guam and American Samoa), you will be charged, at competitive rates, for:

  • Calls to international locations not listed above
  • Directory Assistance and some Operator Services
  • Applicable taxes and fees

Subscribers who choose state and local plans will be charged at low competitive rates for calls not included in their calling plans.

Your call history and details are available online by visiting the “My Phone” tab of My Account.

*The European Union (EU) countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.