Phone FAQs

What is Enhanced 9-1-1 (E9-1-1) and what is the difference?

Enhanced 9-1-1 automatically transmits your address and telephone number to emergency services operators whenever you dial 9-1-1.

With regular 9-1-1 you have to clearly tell the dispatcher your location, which is not always possible and takes valuable time. Also with regular 9-1-1, if for some reason your call is disconnected before you’ve finished relaying your information, emergency services will not know where you are located.