Phone FAQs

What is Caller ID and how does it work?

Caller ID displays caller information on the screen of your Caller ID-enabled phone. You can see who's calling before you pick up the phone.

Caller ID is included in the price of your Phone service.

When a call arrives, the caller's ID information appears on the screen. Most Caller ID displays log all incoming calls, including those you missed.

Note: You must have Caller ID display equipment or a phone with Caller ID built in.