Phone FAQs

If I need my 4-digit Customer Code (4-digit Security Code), where can I find it?


Your 4-digit Customer Code (4-digit Security Code) can be found on your bill. If you don't have access to this information or you need your Customer Code immediately, call us from a phone for which we provide service (for security purposes) and a customer care representative can assist the account holder in obtaining the code. If you don't call from a phone for which we provide service, your only option of having your 4-digit Customer Code sent is via U.S. postal mail.

If you need additional assistance, contact us.