Phone FAQs

What does your Voice service offer that my current phone service may not?


  • The ability to call anyone, anytime, anywhere in the U.S. as well as any international destinations included in your Voice plan.
  • Popular calling features – Call Waiting, Caller ID, Call Forwarding, and more – included at no extra cost.
  • The convenience of one bill for local and long-distance service.

Please refer to the information below to find out what international destinations are included in your Voice plan.

  • If you’ve added or changed your Phone services since November 15th, 2016, refer to Spectrum Voice.
  • If you haven't made any account changes since November 15th, 2016, refer to Existing Phone Plan.
Existing Phone Plan Spectrum Voice
American Samoa
Latvia
Canada Mexico
U.S. Virgin Islands
Austria
Lithuania
Guam Puerto Rico
 
Belgium
Luxembourg
Marianas Island
U.S.
 
Bulgaria
Malta Spectrum Voice International also includes:
Canada
Mexico
Argentina Guatemala Peru
China
Netherlands
Australia
Hong Kong
Philippines
Croatia
North Marianas
Austria
Hungary Poland
Czech Republic
Norway
Bahamas Iceland Portugal
Denmark
Poland
Bangladesh India Romania
Estonia
Portugal
Belgium Indonesia Russia
Finland Puerto Rico Bermuda Iran Singapore
France Republic of Cyprus Bolivia Ireland Slovakia
Germany Romania Brazil Isreal Slovenia
Greece Slovakia Bulgaria Italy South Africa
Guam Slovenia Chile Japan South Korea
Hong Kong Spain China Lebanon Spain
Hungary Sweden Colombia Luxembourg Sweden
India U.S. Costa Rica Malaysia Switzerland
Ireland U.S. Virgin Islands Croatia Malta Syria
Italy United Kingdom Cyprus Martinique Taiwan
    Czech Republic
Netherlands Thailand
    Denmark NL Antilles Turkey
    Dom Republic New Zealand United Kingdom
    El Salvador
Nigeria Uruguay
    Finland Norway Venezuela
    France Pakistan Vietnam
    Germany Panama  
    Greece Paraguay