Phone FAQs

What is Phone service? What destinations are included?

Our Phone service is a multi-featured, residential phone plan. Enjoy the benefit of unlimited local, in-state and long-distance calling throughout the U.S., Canada, Mexico, China, Hong Kong, India, the 28 European Union countries*, Norway and U.S. territories (Puerto Rico, U.S. Virgin Islands, North Marianas/Guam and American Samoa) – all for one simple monthly price. Our Phone service also includes many popular calling features like Caller ID, Call Waiting, Call Forwarding, Enhanced 9-1-1 (E9-1-1), Speed Dial and more at no additional charge.

*The European Union (EU) countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.