Phone FAQs

Can I receive a Lifeline credit from you and another provider?

No. Based on Federal regulations, the Lifeline Phone Credit is only available for one phone line per household. A household is defined, for purposes of the Lifeline Phone Credit, as any individual or group of individuals who live together at the same address and share income and expenses.

Note: At this time, Time Warner Cable offers the Lifeline Phone Credit program in California and New York only.