Phone FAQs

What do I need to know about using voicemail with Phone 2 Go?

Message storage:

Voicemail messages for your Phone service line are stored in your voicemail box. You can access voicemail messages from your Phone service line or from the Phone 2 Go app. We also provide other convenient ways to access your voicemail such as VoiceZone® and VoiceZone® Connect*. Messages for your Phone service line are not stored by your cellular provider.


Phone 2 Go app message access:

The Voicemail tab lists your messages with the newest message at the top. You can view your messages, listen to them, or delete them.

*As of October 27th, 2016, VoiceZone Connect is no longer available for download. Existing customers who already have VoiceZone Connect on their computers are, however, able to continue using the application.