Where can I find DVR user manuals?

DVR Set-Top Box user guides can be found from our support page by selecting TV and then Equipment: Cable Boxes from the menu.

You can also find DVR Set-Top Box user guides within My Account:

  1. Sign in to My Account.
  2. On the Overview screen, locate the Activate and Troubleshoot Services module.
  3. Select the Equipment tab.
  4. Select the User Guide PDF link.

Note: user guides are not available for all equipment.