TV FAQs

What is the difference between the HBO GO/MAX GO® ID and the TWC Username and Password?


A TWC ID is required to sign in to HBO GO® or MAX GO®. An HBO GO®/MAX GO® ID is created on the HBO GO®/MAX GO® site the first time you sign in. Your HBO GO/MAX GO® ID is a display name that is presented each time you return and personalizes your HBO GO®/MAX GO® experience. There is no HBO GO®/MAX GO® password required.

Note: Your HBO GO®/MAX GO® ID is the same for both HBO GO® and MAX GO®. You can use the same ID on all devices.

All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice