TV FAQs

How do I lock certain programming using i-Guide’s Parental Controls?


You can use i-Guide to set up Locks in any of the ways listed below. In each case, you'll need to enter your 4-digit PIN for authorization.

  • Press the MENU button on your remote and select the lock icon.
  • Select the lock icon from any program info screen.
  • Press the MENU button on your remote twice and select Parental Controls to set up all locks.
  • Press the LOCK button on your remote (not available on all remotes).

To remove all previously set locks or bypass all lock temporarily:

  1. Press the MENU button on your remote twice.
  2. Select Parental Controls.
  3. Select Service Locks.
  4. Make your choice for removing and bypassing locks.