TV FAQs

Why does the Main Menu automatically appear and how do I dismiss it?


The Main Menu appears automatically each time the Set-Top Box is powered on. To dismiss the Menu, simply press EXIT, MENU or the Left/Right arrow buttons on your remote.

Note: The New Guide is currently available only in the following areas:

  • Charlotte
  • Kansas City
  • San Antonio
 
  • Columbia
  • Kentucky
  • San Diego
 
  • Greensboro
  • Los Angeles
   
  • Indiana
  • NYC