TV FAQs

Why doesn’t my child’s movie rental appear in the Kids “In-Progress” category?


While many network titles appear in the Kids Portal “In-Progress” area, this area does not include some movie rentals. However, if the movie rental time has not expired, it is still available to watch and can be found in the general “In-Progress” area, or by selecting the title from the carousel and pressing RESUME/RESTART.

Note: The New Guide is currently available only in the following areas:

  • Bowling Green
  • Kentucky
  • Northeast Ohio
  • Tennessee
  • Hudson Valley
  • Lincoln
  • NYC
  • Texas
  • Indiana
  • Los Angeles
  • San Diego
 
  • Kansas City
  • North Carolina
  • South Carolina