The Purchase PIN and the Parental Control PIN are not the same and modifying one does not change the other. The Purchase PIN is found under Purchases within the Settings menu. The Parental Control PIN is found under Parental Controls within the Settings menu. The default for both PINs is set by the local Time Warner Cable office (typically 0000). You will be prompted to create your own, personal PINs.
To modify your Purchase PIN:
To modify your Parental Controls PIN:
If you cannot remember your Purchase PIN and/or your Parental Control PIN, please contact us.