TV FAQs

Is my Purchase PIN the same as my Parental Controls PIN? If I modify one, does it change the other?


The Purchase PIN and the Parental Control PIN are not the same and modifying one does not change the other. The Purchase PIN is found under Purchases within the Settings menu. The Parental Control PIN is found under Parental Controls within the Settings menu. The default for both PINs is set by the local store (typically 0000). You will be prompted to create your own, personal PINs.

To modify your Purchase PIN:

  1. Press the SETTINGS button on your remote twice (some remotes will have a MENU button instead).
  2. using the LEFT/RIGHT arrow buttons, highlight PURCHASES.
  3. Using the UP/DOWN arrow buttons, highlight Purchase PIN.
  4. Press SELECT.

To modify your Parental Controls PIN:

  1. Press the SETTINGS button on your remote twice (some remotes will have a MENU button instead).
  2. Using the LEFT/RIGHT arrow buttons, highlight PARENTAL CONTROL.
  3. Using the UP/DOWN arrow buttons, highlight Blocking PIN (to edit the PIN) or Turn On/Off.
  4. Press SELECT.

If you cannot remember your Purchase PIN and/or your Parental Control PIN, please contact us.