TV FAQs

Is my Purchase PIN the same as my Parental Controls PIN? If I modify one does it change the other?


The Purchase PIN and the Parental Control PIN are separate.

  • The Purchase PIN is found under PURCHASES within the SETTINGS menu.
  • The Parental Control PIN is found under PARENTAL CONTROLS within the SETTINGS menu.
  • The default for both PINs is set by each local office (typically 0000). You will be prompted to create your own, personal PINs.

To modify the Purchase PIN:

  1. Click the SETTINGS (or MENU) button twice (depending on remote)
  2. Select the "Setup" on-screen icon
  3. Select the "PINs Setup" on-screen icon
  4. Select the "Purchase PIN" item.