TV FAQs

I got an error with the Spectrum TV app. What should I do?


The following steps can help resolve errors with the Spectrum TV app:

  • Ensure you’re using the correct TWC ID. Recover your username and password.
  • Troubleshoot your Internet or WiFi connection.
  • Restart your mobile device and then re-open the app.
  • Uninstall and reinstall the app, and then sign in.
  • Sign in and confirm your account status.
  • Download the latest version of the Spectrum TV app, and set your device to update automatically.