TV FAQs

What should I do if I am unable to record a show using the TWC TV app?


You can potentially resolve this issue by rebooting your cable box. To learn how to complete a reboot, visit the Set-Top Box option of our Step-by-Step Instructions: TV Troubleshooting page.

If you continue to have trouble using the TWC TV app to record a show after rebooting your cable box, please contact us.