TV FAQs

Why can’t I watch shows on TV from the Spectrum TV app?


Watch on TV Troubleshooting

  1. The Watch on TV feature is only available for Spectrum TV customers with the iGuide or Passport guide. Find out which guide you have.
  2. If the Watch on TV option isn't available, the program can't be sent to your Spectrum receiver. Not all programs are available to watch on TV from the Spectrum TV app.
  3. Before selecting Watch on TV, ensure that the Spectrum receiver you wish to send the program to is selected in Devices.

TV Mirroring Troubleshooting

  1. When using Android Cast or Apple Airplay, confirm your devices are connected to your In-home WiFi network and try again. TV mirroring only works when your mobile device and TV are connected to the same In-home WiFi network.
  2. Ensure the device you're using meets the minimum requirements for TV mirroring. Learn more.
  3. Power cycle your device and then restart the app.