TV FAQs

If I already own a Roku 4 or Roku 2 player, can I use it for the trial?


For this trial, you must use a Roku 3 player. You can use an existing Roku 3 or use the one we mail to you. All of the trial participants will be using the same Roku players so that we can properly measure and compare feedback across many users.

Note: We will mail you the Roku 3 player, an insert with instructions for downloading the TWC TV channel and a complimentary HDMI cable. We will send usernames and passwords electronically.

Note: The TWC TV® Roku Trial offer is no longer available. It ended in New York City on November 15th, 2016.