IntelligentHome support

Popular IntelligentHome Solutions


Select a menu option or review the common items below:

 

Go to twc.com/ihcustomer to check on activity at your home through sensor logs or cameras, set preferences and more. This requires a unique username and password separate from your My Account username.

 
 

Download the app for iOS or Android.

 
 

Better understand your home security system with a video that features an animated house.

 
 

IntelligentHome FAQs


Select from our list of most popular frequently asked questions

 

 
 

IntelligentHome How-To Videos


Select a how-to video to start viewing

 

 

 

 

 

 

View How-To Videos

IntelligentHome Equipment Manuals


Manuals open in PDF format (download Adobe Reader)

 

IntelligentHome Apps


The IntelligentHome mobile app allows you to manage your service remotely.