Step-by-Step Instructions: IntelligentHome

Ask TWC

Find the answers to questions our customers ask most often, such as:

IntelligentHome

Get detailed instructions for customizing your home management rules and turning your touchscreen into a digital photo frame*. Home management rules are set up and managed on the latest version of the IntelligentHome mobile app or via the customer website.

*FotoFrame is an app that works only on your touchscreen.

Customizations

Note: FotoFrame is an app that works only on your touchscreen.

  1. Select the FotoFrame app on your touchscreen. 
  2. Select the desired account for photos. 
  3. Wait for account sign-in page to load.
  4. Sign into selected account. 
  5. Choose desired photo album(s).
  6. Click START.
  1. Choose “Schedule” rule type.
  2. Choose Front Door from list.
  3. Choose Open.
  4. Choose Turn on Light.
  5. Don’t forget to choose which light from the list to the right (i.e. Front Porch).
  6. Confirm duration for this action.
  7. Select your How Often preference.
  8. Select Security Mode preference.
  9. Name the new rule (i.e. Front Door Opens and Porch Light Turns On).
  10. Click Save.
  1. Choose “Non-event” rule type.
  2. Choose Front Door.
  3. Choose Open.
  4. Select the days and time frame needed.
  5. Select action you want taken (i.e. send text message, send email).
  6. Confirm email address and/or phone number on the right side.
  7. Select Security Mode preference.
  8. Name the new rule (i.e. Kids Not Home Front Door Alert).
  9. Click Save.
  1. Choose “Schedule” rule type.
  2. Select the days and time frame needed.
  3. Choose Take Video Clip.
  4. Select Security Mode preference.
  5. Name the new rule (i.e. Email Video Clip from Front Foyer).
  6. Click Save.
  1. Choose “Schedule” rule type.
  2. Select the days and time frame needed.
  3. Choose Set Thermostat to Cool.
  4. Select Security Mode preference.
  5. Name the new rule (i.e. Lower Thermostat in Afternoon).
  6. Click Save.
  1. Choose “Schedule” rule type.
  2. Select the days and time frame needed.
  3. Choose Play Sound, plus select sound of choice to the right.
  4. Click Play Sound to hear audible sound options.
  5. Select Security Mode preference.
  6. Name the new rule (i.e. Catch Bus Alert).
  7. Click Save.