Should I Lease or Buy a Modem?

Ask TWC

Find the answers to questions our customers ask most often, such as:

You have the option to use a Spectrum Internet modem or buy your own. The comparison chart below can help you decide which is better for you.

 
 


Know Your Internet Plan

In order to choose a compatible modem, you need to know your Internet plan name or the speed it can accommodate.

You can find the name of your plan on your bill, under Summary. View a Sample Bill

Choose the Right Modem

All modems on this page support IPv6, unless otherwise noted, and are compatible with our Internet service. You will experience the best performance if you select a modem that is recommended to support the speed of your Internet plan. Modems supporting a higher speed than your subscribed speed will also work.* Note: DOCSIS 1.0/1.X modems are no longer supported on our network. To get a replacement modem, contact us or visit a local store location. You will be asked to either recycle your DOCSIS 1.0/1.X modem or return it to a local store location. Customers who receive a new modem via an Easy Connect Kit, will receive in their package a mail return label, which can be used to return the DOCSIS 1.0/1.X modem.

Modem information updated as of October 2017.

*Manufacturer’s stated maximum speed is based on technical capability under optimal testing conditions and is higher than actual usable speed, which is impacted by network traffic, an individual's speed plan and other variables. The appropriate recommended modem is required for the best possible experience of our speed plans. Actual speeds may vary.

Prepare for the Future

We are committed to providing the best Internet experience possible. We are constantly making improvements to our network and infrastructure that enable us to deliver enhanced products and services with even greater reliability and speed. When choosing a modem for purchase, we recommend that you select a modem that's optimized for the present and the future, in the event that we upgrade your current speed plan or you later choose to subscribe to a higher speed plan.


Recommended Modems

View modems designed for:

Minimally Qualified Modems

These modems can be connected to our network:


What Can I Do Next?

Shop Plans

Make sure you have the best plan for your needs, whether you’re adding Internet service or want to upgrade.

Purchase Your Modem

Spectrum does not sell Internet modems. You can purchase a new modem from an online retailer or at your local retail store.

Activate Your Modem

After you have purchased and connected your modem, you’ll need to activate it.