Internet Modems

You have the option to use a modem provided by Spectrum or buy your own equipment. Compare below to help you decide which option is better for you.

Using a Spectrum Modem

  • We provide the appropriate modem for your Internet service plan and speed tier at no additional charge.
  • Optimal security setting is set by default.
  • We’ll upgrade your equipment if needed at no additional cost.
  • Technical support for your modem is available 24/7 from Spectrum.
  • Return equipment if you cancel your service.

Buying Your Own Modem

  • You purchase your own modem from a local or online retailer.
  • You are responsible for security settings on your wireless network. 
  • You may have to purchase a new modem if yours becomes outdated.
  • Technical support from Spectrum is not guaranteed for purchased modems. You are responsible for the modem if it malfunctions.
  • You must use an authorized device that won’t cause harm to our network.

Modems offered by Spectrum

ARRIS TG1672G

Approved for Internet plans with download speeds up to 300 Mbps


 

ARRIS DG1670A

Approved for Internet plans with download speeds up to 300 Mbps


 

ARRIS TG862G

Approved for Internet plans with download speeds up to 100 Mbps


 

ARRIS DG860A

Approved for Internet plans with download speeds up to 100 Mbps


 

Technicolor/Thompson/RCA TC8717T

Approved for Internet plans with download speeds up to 300 Mbps


 

Technicolor/Thompson/RCA TC8715D

Approved for Internet plans with download speeds up to 300 Mbps


 

Technicolor TC4400

Approved for Internet plans with download speeds up to 940 Mbps


 

Ubee/Ambit DVW32CB

Approved for Internet plans with download speeds up to 300 Mbps


 

Ubee/Ambit DDW36C

Approved for Internet plans with download speeds up to 300 Mbps


Buying Your Own Modem

Approved Modems by Download Speed *

To learn more about Spectrum Internet and available speed tiers, visit spectrum.com/internet.
Available Internet speeds may vary by address.

At this time there are no modems that have passed certification testing for the 940 Mbps speed tier.

Below are the recommended modems that have passed certification testing with respect to Spectrum Internet tiers up to 400 Mbps. All modems are IPv6 ready, unless otherwise noted.

Below are the recommended modems that have passed certification testing with respect to Spectrum Internet tiers up to 300 Mbps. All modems are IPv6 ready, unless otherwise noted.

Below are the recommended modems that have passed certification testing with respect to Spectrum Internet tiers up to 100 Mbps. All modems are IPv6 ready, unless otherwise noted.

Below are the recommended modems that have passed certification testing with respect to Spectrum Internet tiers up to 60 Mbps. All modems are IPv6 ready, unless otherwise noted.

Note: If you attempt to install your own device from our authorized modems list that doesn’t meet the speed tier you ordered, or if we can’t determine the device qualification, you’ll get a message that notifies you of this, and you’ll be asked to acknowledge this before you proceed.

Approved Modems by Brand Name

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

All modems are IPv6 ready, unless otherwise noted.

Minimally Qualified

You may also choose to buy a modem that has passed minimal testing to confirm that it won’t cause harm to our network. Though permitted for use on our network, we recommend against using Minimally Qualified Modems, because they haven’t been tested to confirm their ability to deliver your purchased internet service speed.


Modem FAQ


* Note: Manufacturer’s stated maximum speed is based on technical capability under optimal testing conditions and is higher than actual usable speed, which is impacted by network traffic, an individual’s speed plan and other variables. The appropriate recommended modem is required for the best possible experience of our speed plans. Actual speeds may vary.

** Note: DOCSIS 1.0/1.X modems are no longer supported on our network. To get a replacement modem, visit a Spectrum store or contact us. Please recycle your old modem or bring it to a Spectrum store for proper disposal. If you do a modem swap with us, you'll receive a mail return label in your package which can be used to return your old modem.