• Program Your Remote
  • Volume Control
  • Common Buttons
  • Batteries
  • Replace Your Remote

Overview

Program your Time Warner Cable remote to control your TV using the instructions below. There are three common ways to program your TWC remote to work with your TV and other devices, such as your DVD, DVR, etc.

Auto-Search Method (recommended)

Program your remote by displaying the code that works with your device. The remote scans through all of the codes, one at a time, allowing you to identify the correct code to use with your TV.

Manual Method

Program your remote by looking up and then entering a code that corresponds with your TV brand.

Remote Pairing

Pair your remote with your Digital Adapter if you would like to place it out of sight.

Auto-Search Method (recommended)

The Auto-Search Method scans through all of the codes in the TWC remote control, one at a time, allowing you to identify the correct code. Follow these steps:

Turn on your TV and set it to the proper channel (3 and 4) or the HDMI input to match the output selected on the back of the adapter.

Point the remote control at the adapter, press and hold the PROG button for three seconds or until the LED turns on.

Press the CH+ button to automatically search for codes. The remote control will transmit a new code every 1.5 seconds, and the LED will blink at the same time. When your TV turns off, the remote control has found a valid code.

Press the TV button immediately to store the code and exit search mode.

To confirm that you have successfully programmed your remote, press TV POWER. If your TV turns on, your remote is ready to use.

Note: If your remote does not control your device after following the steps above, try the Manual method.

Manual Method

You can set up the TWC remote control by entering a code that corresponds with your device’s brand. Using the filters below, select a device and a corresponding brand to see applicable codes.
If your brand is not listed, please open the PDF version of the manual to find your code then follow the instructions below.
Select a device:
Select the device brand:
Find your device codes using the dropdown options above, then follow these steps:
  1. Turn on your TV. 
  2. Press and hold the PROG button until the LED turns on.
  3. Press the TV button. The LED will blink once and remain on.
  4. Point the remote at your TV and enter a code for your brand. If the code is valid, the LED will blink twice and the code will be retained. If the code is invalid, the LED will blink three times, and remain in programming mode. You can either input another code or cancel programming by pressing the TV POWER button.
  5. Verify that the correct code has been selected by pressing the TV button. Your TV should power off.

Note: If your remote does not control your device after following the steps above, try the Auto-Search Method.

Remote Pairing (Digital Adapter)

Your TWC remote is pre-programmed to work with your Digital Adapter in IR (infrared) mode, which uses the normal “line-of-sight” signal between the remote and the adapter. If you plan to use it that way, no pairing is required.

 

If you want to place your adapter out of sight, you can utilize the RF option, which requires that you pair the remote to the adapter. Once paired, your remote will work with that adapter only.

 

Press and hold the PROG button for three seconds or until the LED turns on.

Press the INFO button. The LED blinks slowly to indicate the device is in pairing mode.

The Digital Adapter will prompt you, via a message on your TV, to enter a unique number.
Note: If the numbers entered are correct, the adapter will prompt you that the pairing is successful. If the numbers entered are incorrect, the adapter will prompt you that the pairing has failed and to try again until the correct code is entered.

Volume Control

The remote is assigned to control volume and mute on the Digital Adapter by default.

To control TV volume and mute:

 

Press and hold the PROG button for three seconds or until the LED turns on.

Press the VOL+ button.

To revert control of volume and mute to the Digital Adapter:

Press and hold the PROG button for three seconds or until the LED turns on.

Press the VOL- button.

 

 

Commonly Used Buttons

Understanding the buttons on your Digital Adapter remote is essential to unlocking its full potential.
 
DTA POWER turns the Digital Adapter on or off.
 
TV POWER turns your television on or off.
 
MENU opens the Digital Adapter's menu, allowing you to access language, settings and closed captioning options.
 
INFO displays information about the program you are watching or a selected program in the Guide.
 
LAST returns the Digital Adapter to the channel you were viewing previously.
 
PROG is used for programming and pairing of the Digital Adapter.
 
SELECT, OK or ENTER selects a highlighted program or menu item.
 
GUIDE displays the program guide on your TV screen.
 
SETUP is used for programming and pairing of the Digital Adapter.

Buttons may vary by remote brand and model. Some Digital Adapter remote buttons might not have any functionality.
 

Batteries

If your TWC remote begins to malfunction, your batteries might need to be replaced.

Installing/Replacing

Remove the battery cover on the back of your TWC remote and take out the old batteries.

Carefully install two new AAA batteries as shown in the illustration inside the battery cover.

Replace the battery cover.

Note: New batteries must be installed within two minutes of taking the old ones out for the remote to retain programmed TV code.

Replace Your Remote

If you have tried replacing your batteries and you are still having issues with your TWC remote control, it may be time to trade it in. Bring your old TWC remote with you to a local TWC Store and trade it for a newer model or contact us for a replacement.