Step-by-Step Instructions: The Guide

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The Guide

Get detailed instructions for using The Guide. Find shows and channels, adjust settings and access features with ease.

 

Find channels

  1. Press the A button to access the Find Channels menu.
  2. Scroll up/down to the theme of your choice and press Select. 
  3. You will see sub-categories within each theme. Choose the one you want and press Select.
  4. When you find the show you want to watch, press Select to tune to the show or schedule your DVR.
  1. Press the B button to access the Search menu.
  2. Use the arrow keys to move between the letters. 
  3. Press Select to choose a highlighted letter. Repeat steps 2 and 3 to spell more letters in the show's name.
  4. When the show title you want appears in the left column, use the left arrow key to switch from the keyboard to the title list. Arrow up/down to highlight your program. 
  5. Press Select to either view, record, record series or set a reminder. 
  1. Press the A button to access the Find Channels menu.
  2. Arrow left/right to the Rating option.
  3. Arrow up/down and press Select on the desired rating.
  4. Find the show you want to watch and press Select.

Video settings

  1. Press Settings. The Quick Settings screen will appear. 
  2. Arrow left/right to High Definition.
  3. Arrow up/down to Picture Size and press Select.
  4. Arrow up/down to select Normal, Stretch or Zoom. 
  5. Alternatively, if the set-top box power is on, the user can press the '#' key and select from the three choices: Normal, Stretch or Zoom. * Note: These settings can only be set for HD sets. * Note: HD Set-top boxes connected via HDMI or DVI will have their settings auto-detected by the set-top box.
  1. Press Settings. The Quick Settings screen will appear. 
  2. Arrow left/right to High Definition.
  3. Arrow up/down to select Output Resolution.
  4. Press Select.
  5. Arrow up/down to select the desired output resolution(s) • 720p • 1080i • Auto Select *Note: The Auto Select option is available only if the TV is connected to a set-top box via DVI or HDMI. • 480i • 480p.
  6. Press Select. More than one output resolution can be selected, and you will see a confirmation screen for each selection. You may select as many options as your TV supports. * Based on the selected Aspect Ratio, some output formats may not be available for selection.
  1. Press the "Settings" button. The Quick Settings screen will appear. 
  2. Press the up/down arrows to scroll through the menu options, including Closed Captioning, Picture Size, Audio/SAP, Language and Caller ID.
  3. Press Select on the highlighted option and follow the on-screen instructions.

Audio settings

  1. Press Settings (Quick Settings is the default category).
  2. Arrow left/right to the Audio category.
  3. Arrow up/down to the desired option: Audio Coding, Audio Output or Audio Range.
  4. Press Select.
  1. Follow the steps to Access Audio Settings.
  2. Arrow up/down to select English or Spanish as the default audio language.
  1. Press Settings on your remote control.
  2. Scroll left/right to Quick Settings.
  3. Scroll up/down to select Closed Captioning and press Select.
  4. Press Select to turn Closed Captioning on or off.

Enhanced TV

  1. A prompt displays when tuning to a channel that offers an Enhanced TV menu.
  2. Press the Select button while watching TV to access the tuned network’s Enhanced options.
  3. Use the arrow up/down, then Select to choose an option.
  4. Press the C button or Exit to dismiss the Network Enhanced options.
  1. Use the PIP "ON/OFF" button on your remote control to open the Picture-In-Picture inset window.
  2. Use the PIP "SWAP" button on your remote control switch the contents of PIP window with the images and sounds of the main viewing screen.
  3. Use the PIP "MOVE" button on your remote control to move the PIP inset window picture to different positions within the main picture.
  4. Use the PIP "CH+" (or "CH-") on your remote control to select the next higher (or lower) PIP channel.

On Demand

  1. Press A to get to the Find Channels menu. 
  2. Highlight an On Demand category by scrolling left/right with your remote control. Press Select.
  3. Scroll up/down to select a genre or title and press Select. You may need to select a title if you chose a channel or genre.
  4. Highlight the program you wish to order and press Select. 
  5. Follow the on-screen instructions to confirm your purchase or free selection.
  1. When you tune to a channel that offers Enhanced TV, a prompt will appear on the screen as part of the channel bar.
  2. Or, press Select while viewing a program to access the Enhanced TV menu for that network.
  3. Scroll Down and highlight "On Demand" and press Select.
  4. Choose the On Demand content you want to watch and press Select.
  1. Tune to the channel of the event.
  2. Press B to buy on your remote. 
  3. Confirm purchase and enjoy the show.

Caller ID on TV

  1. Press the Settings button.
  2. Scroll up/down to Caller ID and press Select. 
  3. An Enhanced menu is displayed.
  4. Select "Set Up".
  5. Press Select to toggle the Caller ID prompt on or off. If turned on, the caller name and number will appear on the screen whenever there is an incoming call.