TWC My Move®

Already a TWC Customer?
We help make your move easy

Enter the ZIP Code where you are moving, and we'll check to see if service is available in that area.

  • Ask how to get a free professional installation 
  • Dedicated My Move® specialists 
  • One-hour appointment windows (in most areas)

We'll call you within 5 minutes.**

Fill out the form, and we'll get back to you within 5 minutes. Time Warner Cable is here to make sure that your TV, Internet and Phone services are set up and ready to go as soon as you are.

                *Required Fields

                **During typical call center hours 8 AM to midnight Central Time

                † By submitting this form, you provide your signature and consent for Time Warner Cable to call you or send text messages to the number you list above, whether a mobile or home phone number, for marketing purposes. Time Warner Cable may use automated dialing technology to make calls or send text messages to you. Your agreement to receive these calls or texts is not required as a condition of making a purchase or subscribing to our services. You may revoke this consent at any time.

                We are sorry

                The ZIP Code that you entered is not serviced by Time Warner Cable. If you entered the ZIP in error, please re-enter the ZIP Code where you are moving to try again.

                Time Warner Cable is a proud partner of the CableMover program, and we can help you transition to another cable company in your new town. Call us at 1-855-394-6832 or go to and input your address to get started.

                Thank you. We will call you within five minutes.

                While you wait, you can shop for the best deal for your new home. Remember that you save more when you bundle.

                Not a TWC Customer?

                Shop for a great deal

                You save more when you bundle. Check out our packages with TV, Internet and Phone and the latest extras that are included.

                Already know what you want?

                You're a person on a mission, so let's take you straight to the checkout line.

                Or you can call us

                Our My Move Specialists are waiting for your call. We're here to help make your move hassle-free.


                My Move Video

                Watch how My Move can make moving easier.

                See it now

                My Move FAQs

                Browse frequently asked question on our Moves & Transfer service.

                Learn More